Customer Relationship Management Application

 Customer Relationship Management Application Customer Relationship Management



 

 

Deloitte and Oracle Sign Collaborative Agreement in Support of Oracle ...

NEW YORK, Nov. 7 /PRNewswire/ -- Deloitte announced today that it has signed a collaborative agreement in support of Oracle's Siebel CRM On Demand - - a hosted, subscription-based Customer Relationship Management application. Deloitte is the first global strategic systems integrator with an alliance agreement with Oracle to ink a formal agreement with Oracle in the growing Software as a Service (SaaS) space.

Under the agreement, Oracle and Deloitte will work jointly to help clients understand the potential advantages of Oracle's hosted CRM solution as well as to help them in their efforts to implement the application and leverage it to drive value.

Oracle has distinguished itself in the CRM space by offering both on- demand and on-premise solutions that Oracle expects will give companies the flexibility to employ a combination of hosted and enterprise CRM solutions to meet their specific needs.


Autobytel sells AVV software business for $22.75M

Autobytel Inc. has sold its AVV data extraction and customer relationship management software business to Dominion Enterprises, the company said Thursday.

The deal was for $22.75 million in cash plus a working capital payment of about $1.1 million that is subject to adjustment, according to a release. Autobytel expects a gain of about $8.2 million from the transaction.

The sale was part of the company's strategy to divest non-core operations. The Columbus, Ohio-based AVV unit develoeps and markets software applications under the brand name Web Control to help auto dealers manage prospects, sales and customer relationships, according to a release.

Irvine-based Autobytel (NASDAQ: ABTL) is an automotive marketing services company.

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CRM giants deny 'doing a Salesforce.com'

Two of the largest names in customer relationship management (CRM) have stated their commitment to delivering applications on-demand. However, they claim it is a natural evolution which would have occurred with or without the likes of Salesforce.com.

Senior execs from SAP and Siebel, speaking at the Gartner CRM Summit in London, denied their newfound enthusiasm is a reaction to the growing success of NetSuite, RightNow and Salesforce.com, who have all been championing the on-demand model since 1998.

They also denied it is a case of playing catch-up, or exploiting the online service delivery model's immediacy to get a foot in the door for selling their traditional on-premise products.

But despite the denials and the fact 'the school of 98' was conspicuous by its absence from a session entitled 'The Many Roads to On Demand CRM' - comprising the event's two premium sponsors - the spectre of the upstart start-ups cast a shadow over most of the discussion.


Oracle Offers Database Customers Access to Satellite and Aerial ...

LONGMONT, Colo., Oct. 18 /PRNewswire/ -- DigitalGlobe, the provider of the world's highest-resolution imagery and geospatial information products, today announced that Oracle and DigitalGlobe will offer satellite imagery to Oracle(R) Database 11g customers. Sample imagery of the city of San Francisco is now available and is downloadable through the Oracle Technology Network (OTN) at http://www.oracle.com/technology/products/spatial/htdocs/spatial_partners_down loads.html#data (Please copy and paste this link into your browser to access this site).

"In today's global business environment, we are seeing a dramatic increase in demand for Earth imagery and spatial technology in business applications," said James Steiner, senior director, server technologies, Oracle. "Our relationship with DigitalGlobe will enable our end-users to incorporate spatial data and positional information from the world's highest-resolution satellite and aerial imagery into mission-critical applications and decision support systems used by Oracle's customers in commercial, public sector and regulated industries."

Oracle Database 11g delivers the next generation of enterprise information management, helping customers tackle the demands of rapid data growth, changing environments, and the need to deliver higher quality of services while reducing and controlling IT costs.


Jafza pioneers economic zone customer centric operations using Oracle ...

This customer relationship management (CRM) centric solution serves as an integrated platform for all Economic Zones operations in line with Dubai World's enterprise application strategy. 'This CRM implementation, one of the largest in the region, facilitates us to further strengthen our position as the most dynamic international business hub of the Middle East,' said Salma Hareb, CEO, Jafza and Economic Zones World. 'We needed a solution that could scale with our growth and be flexible in adapting to varied requirements of the different economic zones and logistics and industrial parks in our portfolio, while enabling a consistent business process model. Oracle's ability to meet our requirements efficiently made us choose this solution.' Hareb added,

'Our objective is to expand on the footprint of Portal eServices and utilise state-of-the-art technology in order to serve as a platform for efficient and multi-channel customer interaction.



 

 

 

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