Customer Relationship Management Company

 Customer Relationship Management Company Customer Relationship Management



 

 

Charming Shoppes, Inc. Announces Executive Management Appointment ...

BENSALEM, Pa., Nov. 14 /PRNewswire-FirstCall/ -- Charming Shoppes, Inc., (NASDAQ: CHRS) , a leading multi-brand, multi-channel specialty apparel retailer specializing in women's plus-size apparel, today announced an executive management appointment. Additionally, the Company has consolidated the management of its marketing functions for its retail brands, through the creation of a Corporate Marketing Group in Bensalem, PA.

Tim White has been promoted to Executive Vice President and Chief Marketing Officer of Charming Shoppes, Inc., and will oversee the Corporate Marketing Group, as well as the strategic direction of marketing for Charming Shoppes' retail brands. The Corporate Marketing Group will service the Company's Lane Bryant, Fashion Bug, Catherines Plus Sizes, and Outlet businesses in functional areas such as production, media buying, customer relationship management, and database marketing.


Harrah's bets on BI to gain customer loyalty

In the high stakes world of casino gambling, customer loyalty often trumps liquidity.

That's true of Harrah's Entertainment a casino network that says it keeps its eye, not so much on the high rollers, as on small-time gamblers who return to their establishments more often.

Several years ago Las Vegas-based Harrah's was struggling to compete with other gambling conglomerates and was even seen as a possible takeover target.

However, instead on spending cash on infrastructure, the company bet on business intelligence (BI) software from SAS Institute, to turn the tables on competitors.

The plan was to identify "disloyal" customers, and develop reward programs that encourage fidelity.

"Customers are inherently disloyal," says David Norton, senior vice-president of relationship management for Harrah's which now runs 26 casinos in 13 states including the Rio All-Suites, Caesar's Palace and six other venues in Nevada.


FRONTRANGE SOLUTIONS INTRODUCES VIRTUAL COMMUNITY FOR CUSTOMERS AND ...

GoldMine® for business relationship management, team-based contact management and sales force automation solutions; IT Service Management with HEAT® and ITIL® standards-based modules for complete service management; IP Contact Center for reduced telephony costs and increased agent productivity, streamlined customer service and communications; and Infrastructure Management, which provides the ability to optimize the full lifecycle of a company�s assets. For more information, please visit: www.frontrange.com. .


Delmun Aviation Services enters into a MOU with Fujairah International ...

Mr. Hassan Alnafisa, and on behalf of Delmun Aviation Services, said: 'We are very proud to have been given this opportunity of entering into a long-term, and mutually beneficial, relationship with Fujairah International Airport, Department of Civil Aviation'. Given the prospective growth plan of Delmun Aviation Services over the coming years, we look forward to doing more business with in Fujairah International Airport'. The selection of Delmon Aviation Services to operate out of Fujairah International Airport is done due to the strategic location and the service quality the airport provides to its customers. Delmun Aviation Services vision is to be recognized as the reliable and efficient VIP aviation service provider. The company now offers a unique portfolio of services including the following: • Aircraft Management • Aircraft Charter • Operational Support And has plans to expand and offer other related services to the Aviation industry.


Ingres Joins Forces With Business Objects to Deliver Enterprise-Grade ...

REDWOOD CITY, Calif. and ORLANDO, Fla., Oct. 15 /PRNewswire/ -- Ingres Corporation, the leading open source information management company for enterprise applications, today announced a strategic relationship with Business Objects, the world's leading provider of business intelligence (BI) solutions, in which Ingres will integrate its enterprise-grade open source database with the BusinessObjects Edge Series. The packaged integration will provide mid-market companies with a powerful BI solution and significant cost savings. These solutions will be offered in the Americas, Europe, Asia Pacific and Japan in 12 languages.

"Ingres has worked closely with Business Objects to deliver performance, compatibility, and an integrated installation to ensure our customers' success right out the gate," said Fred Gallagher, vice president of business development at Ingres.


Logos Bible Software Converts to Microsoft Dynamics CRM to Integrate ...

The company chose Microsoft Dynamics CRM to gain comprehensive new efficiencies not available with its previous CRM system, which required customer service representatives to navigate a number of unconnected databases to retrieve information. With the earlier system, agents had to call customers back because they needed to look for answers to questions in several different places. Microsoft Dynamics CRM technology will allow the service staff to collect all its customer information in one system for fast access.

About Madrona Solutions Group

Madrona Solutions Group is a Seattle based, Microsoft Gold Certified consulting company founded to help Northwest businesses use technology to boost their productivity and effectiveness. Key practice areas include full lifecycle customer relationship management services, focused on the Microsoft Dynamics CRM product, business intelligence solutions including executive dashboards and scorecards, and technology project management.


Will Customer Relationship Management (CRM) Productively Turn Into New ...

Whom are you blaming for your selling teams lack of results with Customer Relationship Management productivity? CRM is a tool that requires skilled users for maximum results.

NORFOLK, VA (PRWEB) July 26, 2006 -- Customer Relationship Management (CRM) solutions promised so much but gave so little, but was it the fault of the software? The most recent issue of Inside Strategic Relations, a newsletter for sales and marketing management, explains the tools are fine, it's just what your NOT doing that keeps you from moving revenues to the next level.

How many of these common mistakes that keep CRM from being profitable does your company make?

Not knowing what the next level is -- If you don't know where it target is, how do you expect to reach it.



 

 

 

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