| Commence CRM CEO Caretsky Explains Value of Small Business Market to ...
Commence Corporation is a leading provider of Customer Relationship Management solutions. The company�s products are designed to provide small to mid-size businesses with flexible solutions that leverage the Web to offer an integrated platform for managing sales execution and customer service. Commence supports several thousand customers through a world-wide distribution network, with outlets in North and South America, Europe and Asia/Pacific.
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SAP making a play for on-demand e-tail CRM?
Business software giant SAP has acquired Praxis Software Solutions as it attempts to weave on-demand applications into its offerings. Technology from Praxis will be incorporated into SAP Business One, a business management product aimed at small and medium-sized companies, to help them set up online stores and deploy customer relationship management software via the internet. The two key elements that SAP is gaining from its long-time partner are Praxis' NetPoint Commerce and NetPoint Focus applications. The first is an ecommerce package that offers customisable shopping-cart and customer support functions, designed to handle data access for both business-to-business and business-to-consumer needs on a single website. It integrates pricing and inventory data originated from the SAP Business One System.
Solid Bulks Up Ecosystem Partnerships, Signs Agreement with Marathon ...
Solid Information Technology Corp., the first provider of an Autonomic Data Management Platform, today announced that it has forged a strategic relationship with Marathon International. This alliance enriches the robust ecosystem of partners that can deliver pre-tested and pre-integrated solutions to Solid customers. CANNES, FRANCE (PRWEB) February 25, 2004 --Solid customers are building and shipping applications like SGSN and VoIP Switches that have stringent uptime SLAs. The relationship with Marathon International gives Solid customers additional confidence that they can field their application faster using Solid high availability databases on a Marathon International carrier grade platform. Solids proven ecosystem ensures faster time to market at lower development cost and lower Total Cost of Ownership.
EDM Group unveils strategic partnership with India based Digitization ...
The EDM Group, the UKs leading document management solutions provider, has announced a strategic partnership with CMC Limited, an India based leading end to end Digitization services provider. CMC is a subsidiary of the US$4 Billion TATA Consultancy services and the TATA Group Indias largest private sector business group. The strategic relationship will see the two companies explore joint business development opportunities in the UK market. The EDM Group delivers the full range of document services to some of the UKs largest blue chip companies, including document conversion, online document hosting and document management systems. CMC, the IT software solution specialist within the TATA Group, will provide back-office technology support services to the EDM Group from its base in India, ultimately improving efficiency of the service and reducing costs for customers.
Jafza pioneers economic zone customer centric operations using Oracle ...
This customer relationship management (CRM) centric solution serves as an integrated platform for all Economic Zones operations in line with Dubai World's enterprise application strategy. 'This CRM implementation, one of the largest in the region, facilitates us to further strengthen our position as the most dynamic international business hub of the Middle East,' said Salma Hareb, CEO, Jafza and Economic Zones World. 'We needed a solution that could scale with our growth and be flexible in adapting to varied requirements of the different economic zones and logistics and industrial parks in our portfolio, while enabling a consistent business process model. Oracle's ability to meet our requirements efficiently made us choose this solution.' Hareb added, 'Our objective is to expand on the footprint of Portal eServices and utilise state-of-the-art technology in order to serve as a platform for efficient and multi-channel customer interaction.
CallUp Introduces SMS, VMS, UMS Messaging Services at VAS India
Tel Aviv ----July 9. CallUp Net, a leader in creating messaging software and solutions for international telecommunications operators and providers, is one of the key sponsors of VAS India. "CallUp is pleased to announce that we are co-sponsoring VAS India 2005, an international conference organized by Bharat Exhibitions on 8th July 2005 at Le Meridien, New Delhi, India," said David Eshet, CEO of CallUp. "VAS India 2005 international conference will discuss various value-added telecom services (VAS) and solutions in India, such as call centers, telemarketing, customer relationship management (CRM), interactive voice response (IVR), VoIP, SMS, MMS, mobile applications, and sales and distribution of telecom products and services," Eshet said. Over 54 million people in India now own mobile phones, and significant opportunities for content providers are available in this nascent market.
Maximizer Software Announces Winners of 2007 Global Partner Awards
Maximizer Software is the world's leading provider of affordable and easy-to-use Customer Relationship Management (CRM) software applications. The Maximizer line of products helps companies develop more responsive, personalized and profitable customer experiences. Built on a modern, Web-based architecture, Maximizer is easily integrated with existing corporate systems and features the latest in sales force automation, marketing automation, email marketing and customer service technologies in a single mobile-accessible business management system. Maximizer Software has sold more than 1 million licenses of its award-winning software solutions to companies ranging in size from entrepreneurs to multi-national organizations. Customers include: Siemens, Playground - an Intrawest Company, HSBC, Cathay Pacific, TD Securities, Brian Tracy International, South Carolina Department of Commerce and Lockheed Martin.
RWD infoMaestro(TM) Boosts Customer Service Representative ...
BALTIMORE, Nov. 14 /PRNewswire/ -- RWD Technologies, Inc. (RWD), a company that develops and implements organizational performance solutions, announced today the availability of RWD infoMaestro(TM) version 2.0 for the integration of customer relationship management (CRM) and enterprise content management (ECM) software, helping customers improve call center response time, ensure greater compliance, and automate the customer fulfillment process. RWD infoMaestro's "Dynamic Assembly Engine" can now enable customers to seamlessly integrate the CRM functionality of Siebel with EMC's Documentum -- providing greater productivity and a better overall experience for the ultimate customer. "Too often, a customer service representative takes a call, logs the customer interaction and required response into a CRM application, and then has to access yet another system to get the appropriate content to fulfill the request," said Gary Walker, senior vice president, RWD Applied Technology Solutions.
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